SearchLayer - Search Cluster Support You Can Trust
We help teams keep Elasticsearch and OpenSearch clusters stable, performant, and stress-free, even after hours. Get hands-on expert support, proactive monitoring, and SLA-backed reliability.
Expert Cluster Management
Certified Elasticsearch and OpenSearch experts manage your production clusters, so your team can focus on building.
Incident Support
Sleep easy knowing incidents are resolved swiftly by professionals with real-world search operations experience.
Performance & Uptime Focus
We help tune and monitor your clusters for real-time performance, reliability, and confident scaling.
Your Own Infrastructure
We manage your existing clusters: on-premise or in the cloud (AWS, Azure, or GCP).
Search Observability
Gain insights into latency, error rates, and cluster health with proactive, use-case-tailored search monitoring.
Reliable RAG/AI Pipelines
Running RAG setups? We ensure your semantic search and vector pipelines stay performant and fault-tolerant at scale.
Monthly SLA Support
Reliable, expert-backed support for your Elasticsearch or OpenSearch cluster. Peace of mind, with performance guarantees.
- Proactive monitoring & alerts
- Off-hours incident support
- Cluster tuning & health checks
- Monthly reporting + insights
- Same benefits as the off-hours SLA
- 24/7 support
- Cluster upgrades and optimization
- Included support time