This privacy statement explains how SearchLayer ("we") handles personal data.
1. Who are we?
SearchLayer, located at Lepelaarpark 63, 1444 HR Purmerend, the Netherlands, registered with the Dutch Chamber of Commerce (KvK) under number 85357286.
Questions about privacy? Email [email protected].
2. Who does this statement apply to?
This statement applies where we decide why and how data is processed (as data controller), namely for:
- visitors to searchlayer.tech;
- customers and users of a SearchLayer account;
- (prospective) business contacts who are in touch with us.
Visitors to online stores that use SearchLayer: when you search in an online store that uses SearchLayer, we process your search data on behalf of that store. The store is the data controller in that case; please see the store's privacy statement. We only process this data in accordance with our data processing agreement with the store.
3. What data do we process and why?
| Purpose | Data | Legal basis | Retention period |
|---|---|---|---|
| Creating an account and delivering the service | name, email address, company name, password (encrypted), store URL, platform | performance of a contract | duration of the account + 3 months |
| Invoicing and accounting | name, company details, VAT number, billing address, payment details | legal obligation | 7 years (statutory tax retention) |
| Support and contact | name, email address, content of messages | legitimate interest / contract | 2 years after last contact |
| Service emails (e.g. outages, changes) | email address | performance of a contract | duration of the account |
| Newsletter and product updates | email address | consent | until you unsubscribe |
| Sales and business contact | name, job title, company, business contact details | legitimate interest | 2 years after last contact |
| Security and abuse prevention | login data, technical logs (without IP addresses) | legitimate interest | 6 months |
| Website statistics | anonymised visit data (pages visited, referring website, device and browser type, country); no cookies, no IP addresses | legitimate interest | 6 months |
We do not make decisions based solely on automated processing (including profiling) that significantly affect you.
4. Cookies
searchlayer.tech only uses functional cookies and privacy-friendly statistics without tracking cookies (Umami, on our own servers). No consent is required for this. If we ever use other cookies, we will ask for your consent first.
5. Who do we share data with?
We do not sell your data. We only share data with:
- service providers that help us deliver the service (hosting, email, payments, support), with whom we have data processing agreements (the list of subprocessors is available in the customer portal);
- our bookkeeper/accountant;
- authorities where the law requires us to.
6. Where is data stored?
We store data within the European Economic Area (data centres in the Netherlands and/or Germany). If a service provider processes data outside the EEA, we ensure appropriate safeguards, such as the EU Standard Contractual Clauses (SCCs) or an adequacy decision.
7. Security
We take appropriate technical and organisational measures, including encrypted connections (TLS), encrypted password storage, access control with two-factor authentication and regular backups.
8. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection. If you have given consent, you can withdraw it at any time.
Send your request to [email protected]. We respond within one month.
9. Complaints
Not happy with how we handle your data? Let us know. You also have the right to lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
10. Changes
We may update this privacy statement. The latest version is always available on searchlayer.tech. We inform customers by email of any significant changes.
This is a translation of the Dutch privacy statement (privacyverklaring). In case of any difference, the Dutch version prevails.